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Hi Cassie,
Thanks for checking that out. Okay, so setting a product to inactive on your Toggle account doesn't remove it from the product listings on Tevalis.
I've asked Ant from the integrations team here and he has said this is a Tevalis thing to fix. I've looped Tevalis back in here if you guys can help please. This is what Ant said:
They are essentially doing a 'Give me all the products' request
They need to update it to 'Give me all the active products'. Its a 1 line change.
They are doing a call along the lines of this;
query { Products(account_id: {{account_id}}) { id name }}
It needs updating to this;
query { Products(account_id: {{account_id}}, active: true) { id name }}
which will only return Active products
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