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Tevalis Ideas Portal
Status Needs review
Created by Guest
Created on Aug 20, 2025

Payments on Account (Max Spend)

When a site hosts a large booking with a pre-payment (e.g. £X), front-of-house teams need a simple, secure way to take payments without risking that the total spend exceeds the pre-paid amount. Payments on Account (PoA) enables POS users to tender individual transactions against an allocated balance, rather than relying on a shared bar tab.

Why use Payments on Account?

  • Multi-point ordering: Ideal for large venues and competitive socialising where guests order from several bars/counters; a single shared tab isn’t practical.

  • POS performance: Transactions are closed off one-by-one, keeping terminals responsive and avoiding large, unwieldy open tabs.

  • Spend control: A maximum spend (the pre-paid value) is tagged to the account so the remaining balance is always clear at the point of sale.

How it works (at a glance)

  1. Create/locate the booking account and tag the Maximum Spend to match the pre-paid amount (£X).

  2. Tender each sale to the account as normal; the system decrements the remaining balance after every transaction.

  3. Real-time balance checks warn users if a transaction would exceed the remaining allowance, prompting manager approval or an alternative tender.

  4. Mid-session adjustments: If the customer increases their budget, authorised users can update the Maximum Spend safely, with an audit trail.

Key controls & best practice

  • Permissions: Limit who can set/adjust maximum spend and who can override spend limits.

  • Auditing: All adjustments and tenders are recorded against the booking account.

  • End-of-event reconciliation: Use the account summary to confirm total spend vs. pre-payment and settle any balance or refund as required.

Current Workaround:

Some teams monitor spend via the X Report. This approach is not recommended: it is manual, open to human error, and does not enforce the spend limit at the point of sale. Use Payments on Account with a tagged Maximum Spend for secure, real-time control.

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